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Platinum Recruitment Consultancy LLP
Suite 6, 3rd Floor
Richmond House
Yelverton Road
Bournemouth
Dorset
BH1 1DA

Tel: 01202 203 150
Fax: 01202 203 155

Email:
chef@p-r-c.co.uk

foh@p-r-c.co.uk


Documents

Please find below a sample of documents, rules and regulations that Platinum Recruitment Consultancy adhere to.  Should you not be able to find exactly what you require please do not hesitate to email paul.sinclair@p-r-c.co.uk

Health and Safety at Work

Working in the Hospitality and Catering industry without the correct training and understanding of machinery and chemicals can be dangerous. We have attached a PDF file below that will help to provide a safe and healthy working environment, both beneficial to yourself, your colleagues and your customers. All work places by law should maintain a safe working environment; if you have any concerns ensure you speak to your line manager or supervisor.  If you are still concerned please ensure you speak to your Platinum Recruitment consultant.

>> Health and Safety at Work PDF
 

Equal Opportunities and Managing Diversity Policy

In order for Platinum Recuruitment Consultancy to promote an environment within which we can call upon the widest range of knowledge, skills and experience, as well as ensuring compliance with the relevant legislation and codes of practice, we are committed to treating all applicants and employees in the same way regardless of race or colour, nationality, national or ethnic origin, religion or religious belief, sex or marital status, sexual orientation, disability or age.

For reference, please find below Platinum Recruitment Consultancy’s Equal Opportunities and Managing Diversity Policy. 

>> Equal Opportunities and Managing Diversity Policy PDF

Information Security and data Protection

As a recruitment company, Platinum Recuruitment Consultancy processes personal data in relations to its own staff, work seekers and individual client contacts. It is vitally important that we abide by the principles of the data protection act 1998 which you can find in the attached PDF file below. 

>> Information Security and Data Protection PDF

Terms of Business – Clients

Permanent Terms

Please find below a copy of Platinum Recruitment Consultancy LLP standard terms of business for clients wishing to use our services for PERMANENT recruitment. 

>> Standard Terms of Business for Permanent Staff PDF

Temporary Terms

Please find below a copy of Platinum Recruitment Consultancy LLP standard terms of business for clients wishing to use our services for TEMPORARY recruitment. 

>> Standard Terms of Business Temporary Staff PDF

Terms of Business – Candidates

Please find below a copy of Platinum Recruitment Consultancy LLP standard terms of business for all candidates wishing to use our services for either TEMPORARY OR PERMANENT recruitment.

>> Standard Terms of Business Candidates PDF

Candidates working on a Temporary basis as a Ltd Company 

>> Standard Terms of Business as a Limited Company PDF

Legal updates – Specific to Recruitment and the Hospitality sector

Using the following links you can now find legal updates specific to our industry.  The REC website also has a news section which shows updates on all changes across recruitment. By joining the REC you can access updates in the specialist area of hospitality and gain useful information within each sector group website as well as receiving news letters and the REC Legal Bulletin.

Please note you may need to be a member of the REC to access some of the following information. To find out more about the REC please visit their website www.rec.co.uk

http://www.rec.uk.com/legal_guide/model-docs/Legalbulletin
http://www.rec.uk.com/regions-sectors/sectors/hospitality
http://www.rec.uk.com/legal_guide/Whatsnew#

Complaints Procedure

We constantly strive to ensure that our standards remain at the highest level.  We welcome all feedback and whilst everyone likes to hear when they’ve done well we also understand the importance of finding out any areas you may feel our business and the way we conduct ourselves could be improved. Therefore please take the time to let us know.  We will ensure your comments are dealt with in a private and confidential manner and will look to make any changes required that ensure we keep the hard earned reputation that both our clients and candidates have come to expect.

We are committed to providing the highest level of service to our customers. In the unlikely event you do not receive satisfaction from us please view the PDF file below to see how your concerns will be dealt with.

>> Complaints Procedure PDF